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Covering
South Australia & Northern Territory
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TRAINING & DEALERSHIP DEVELOPMENT
We are able to offer the services of professionals who are recognised and accepted within the Industry to perform the task of on site sales training, plus assist in the development of your dealership through the effective analysis of all departments with the objective of improving overall performance/profitability levels.
PRODUCTS & SERVICES AVAILABLE:
Department Manager Mentoring Meeting Facilitation Nationally Accredited Training
- Certificate 1V - Business (Frontline Management)
- Certificate 1V - Retail
Client Loyalty - Matching
- Using franchise or provided CSI data, review of Processes and Practices to develop the best result
Human Resource Management, including:
- Dealership Structure
- Position Review - responsibilities, core competencies, job skills, identifying the gaps and designing programs and initiatives to bridge those gaps
- Performance management and succession planning
Skills Development, including:
- Conducting a behavioural interview
- Financial Control
- Budgeting
- Discount cash flow analysis
- Leadership
Marketing
- Assisting dealership management and staff to view CSI as a business proposition and to design and use this data as an integral component of their overall marketing strategy
- Facilitating management with regard to marketing initiatives
Operations
- New & used vehicle stock analysis - mix and volume
- Parts stock analysis
- Resource based budgeting
- Establishment and application of vision, mission, values & strategic initiatives
Sales
- Design and apply a "Road to Loyalty" selling system
- Train sales teams in the elements and their respective objectives
Fixed Operations
- Analyse and recommend changes to improve this important profit centre
Finance & Insurance
- Evaluate and analyse this department. Make recommendations to improve overall performance and profitability of location
